Get the most out of your plan by familiarizing yourself with the services and tools we offer, including: 24-hour Member Service Center support with benefits and claims questions and locating … Your user name stays the same, even if you change jobs or the type of insurance you have with us. The reason customers call 800-353-1232 is to reach the Aetna Medical Provider Credentialing Customer Service department for problems like Delayed … Provider eligibility verification (No login required) Add us to the Payer list in your Practice Management Software. It’s easy to get the information you need. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. It’s easy to get the information you need. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Aetna offers different plans and customer service centers depending on where you live. Use your Practice Management Software or our secure provider portal to seamlessly submit and track Medicare transactions. Medicare coverage for the whole you – body, mind and spirit . The covered services table in the member handbook show what services Aetna Better Health of New Jersey and Medicaid Fee-for-Service (FFS) covers. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. Hartford, CT 06156 Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., and Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna). Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year … We value your opinion. >. Submit electronic claims to Medicare for all Medicare covered services. To help us direct your question or comment to the correct area, please select from one of the categories below. To speak to someone about your Texas Health Aetna coverage, please call the Member Services phone number on your member ID card. Contact Provider Relations You can contact Provider Relations at 1-866-827-2710 (TTY: 711) , 24 hours a day, 7 days a week. Contact Us; Providers. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Submit electronic claims to Medicare for all Medicare covered services. Links to various non-Aetna sites are provided for your convenience only. Do you have Aetna insurance through an employer or are you a Medicare member? This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. If you missed Open Enrollment, please contact your HR representative immediately. Contact Us; Providers. In order to have the best experience on Aetna.com, Javascript needs to be enabled. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 Our Provider Services Representatives are available by phone at 1-855-232-3596 or email to support all providers. Explore our benefits. Allina Health | Aetna has a dedicated customer team trained to answer your questions. Learn how to change your browser settings to enable Javascript. We want to make it easier for you to live healthier. Contact us to find out more about joining the network. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. For providers; Español ; Search search clear. Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Some of the everyday actions we take to help you include: Notifying you of an address change Keeping track of member updates We simplify your Medicaid coverage by connecting you to care … This form will also update your information in the online provider directory. Trustmark Health Benefits is a total benefits solution for mid-sized and large self-funded employers. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. For language services, please call the number on your member ID card and request an operator. Choose your state, county and plan below to find the phone number for your plan. Learn more about private mode. ET. The dental discounts are available through participating healthcare providers only. So, if you are a member or provider, or if you’re interested in Aetna Better Health of New York, please use this electronic form to let us know what's on your mind. Questions? When you partner with Meritain Health, an Aetna company, you help ensure your patients are receiving safe, affordable healthcare that supports them in improved wellness. For language services, please call the number on your member ID card and request an operator. Do you have Aetna insurance through an employer or are you a Medicare member? Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 Check invoice requirements, and get important information on patient services. We see you as our ally in providing high-quality health care services to our Aetna Better Health Premier Plan MMAI members. Independent retail pharmacies can fill out the form at the link below. Explanation of Benefits. 1-855-339-9731. Allina Health | Aetna has sole responsibility for its products and services. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, 757 Meng Zi Road, Gopher Center, Huang Pu District Shanghai, China. Get support to improve patient outcomes . HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on member’s ID card Use Payer ID AESSI to submit … Members under NJ FamilyCare C or D may have to pay a copayment at during their visit. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). The Aetna Connected Plan “combines CVS Health services—including free one to two-day prescription delivery and 20% discounts on thousands of health-related items—with Aetna’s cost-saving I-35 Performance Network to deliver a more convenient and connected member experience, along with up to 20% premium savings compared to comparable PPO products in the market,” states a CVS Health … To check that your provider participates, visit our website or call us. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Phone number. Do you have Aetna insurance through an employer or are you a Medicare member? Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. 151 Farmington Avenue If you prefer to contact Member Services with this public form, please complete the information below. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Phone You can call Provider Relations at 1-855-772-9076 (TTY: 711). For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. The New Jersey Department of Human Services, Division of Medical Assistance and Health Services (DMAHS) administers the benefits for recipients of Medicaid and NJ FamilyCare A, B, C and D. The covered services table in the member handbook show what services Aetna Better Health of New Jersey and Medicaid Fee-for-Service (FFS) covers. Huatai fronted members. Providers should continue providing any services that were previously authorized, regardless of whether the provider is participating in the plan’s network. Current Wait: 17 mins (10m avg) Free: Skip Waiting on Hold . No. After review, Aetna will send your provider agreement via e-mail for signature. Independent retail pharmacies For questions about dental benefits or to find a network provider, call SKYGEN USA Member Services at: 1 … It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. About Aetna Better Health of Maryland. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. For other language services. Aetna dental plans are not considered to be qualified health plans under the Affordable Care Act. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Monday – Friday, 7 a.m. to 5 p.m. CT Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Medicare Advantage plans ; Medicare Prescription Drug plans ; Medicare Supplement Insurance ; Medicare FAQs ; Benefits. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. Allina Health l Aetna is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). Plans must pay for previously authorized services for up to 60 days after the roll-out date in each region, and must pay providers at the rate previously received for up to 30 days. Learn more about private mode. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Independent non-retail pharmacies To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). This Aetna phone number is ranked #8 out of 13 because 36,156 Aetna customers tried our tools and information and gave us feedback after they called. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Once you register, you’ll be able to view: Claims history. Your user name is between 5 and 25 characters. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Aetna's 800-353-1232 Medical Provider Credentialing Customer Service Number. Member Services Toll-free: 1-855-456-9126 TTY/TDD: NY Relay 711. Join us in a conversation about the future of healthcare. 877-238-6200 Customer service. Plan documents. No. Stay up-to-date with the latest provider news from Aetna Better Health of Maryland. Services noted under “Medicaid FFS” are … Medicare products. Home; Individuals & Families; Employers & Organizations; Health Care Professionals; Producers; About Us ; Home; Employers & Organizations; Contact us - Small group . Please consult with the respective plan detail page for additional plan terms. Products & services. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067. I practice independently and I want to contract with Aetna. Find out more about the benefits of becoming a health care provider with Aetna International, along with the latest news and guidelines for claims and payments. For other language services. Please encourage your patients to schedule a dental visit with a SKYGEN USA dentist. Learn more >, Aetna.com works best with Safari 8 and above. You can also log in to your secure member portal to find a phone number that will direct you to a representative who knows your specific coverage. The request can be submitted online on Aetna’s website, or by contacting Aetna provider service center directly. Contact us online. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Phone: 800 264.4000. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. User name Hints . Get insurance Renew coverage Make a claim … We respond to messages from 8am-6pm EST, Monday-Friday. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. We’re here to help you focus on promoting wellness and improving patient outcomes. Menu Home; Become a member; For members; For providers; Health & wellness; Providers Click the link for information on COVID-19. The path to healthy starts here. Aetna provides certain management services to Allina Health | Aetna. Use your Practice Management Software or our secure provider portal to seamlessly submit and track Medicare transactions. A page with various contact information related to specific plans for small groups. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the … This question helps us get you to the correct log-in screen. Do you have Aetna insurance through an employer or are you a Medicare member? Yes Provider termination form and directory update. Click Become An Agent if you are interested in taking advantage of our sales opportunities HEALTH CARE PROFESSIONALS, PHYSICIANS, PROVIDERS Check invoice requirements, and get important information on patient services. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna International health care providers support more than 650,000 members worldwide. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health … This material is for information only. As one of the nation’s largest independent benefits administrators, we help our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for … The Provider Service Center helps with contracting, patient services, precertification and many other questions. Contact us; Search. Welcome . About Aetna Better Health of Maryland . All services must be medically necessary and the provider may have to ask for prior approval before some services can be provided. Let's talk. If you haven't created an account, click Register at the top right of this page and follow the prompts. Please fill in all fields. Aetna Better Health ® of Maryland Email: AetSSIinformation@aetna.com. As you strive to deliver the best care possible and to better understand the health plan, we hope you’ll take advantage … I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. 3. The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. Aetna Better Health and Aetna Better Health Kids members have dental benefits through SKYGEN USA. Please have your tax ID number, provider name and address exactly as it appears on the W-9 you submitted along with your NPI and phone number. Aetna Inc. We'll need to terminate your existing agreement with us. You are now leaving the Aetna website Links to various non-Aetna sites are provided for your convenience only. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Apply to join the workers’ compensation network in New York. Being a valued Aetna International member means more than just having peace of mind for your health care needs. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). Medicare products. Links to various non-Aetna sites are provided for your convenience only. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. In … Contact Banner|Aetna Online Scheduling for more information or download our flyer. We’re here for you when you’re sick and to give you tools to help you stay well. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. Provider eligibility verification (No login required) Learn more >, Aetna.com works best with Safari 8 and above. Join CAQH UPD Dental, vision & hearing … >. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. You can count on us to provide exceptional support ― no matter where you are or which plan you have. Discover coverage that takes a total approach to health. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. You can request more information 24 hours a day at www.aetna.com. Call Aetna Member Services. Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc., Aetna Dental of California Inc., and Aetna Health Inc. and/or Aetna Life Insurance Company (Aetna). For general inquiries, reach our Corporate Headquarters at 1-800-US-AETNA (1-800-872-3862).There is no option for members to get information at this number. Chain or PSAO pharmacies can request to participate in our Part D retail pharmacy network by e-mailing us this information: This question helps us get you to the correct log-in screen. Aetna Phone Number Calling Aetna customer service faster by GetHuman. I may or may not be employed by an Aetna-contracted provider. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. To speak to someone about your Allina Health | Aetna coverage, you can call the Member Services phone number on your member ID card. 844-202-4408 New customers. The Meritain Health Advantage for Providers Join us as Advocates for Healthier Living . To help us direct your question or comment to the correct area, please select a category below. Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. Yes If you're moving or changing jobs, you can sign a new agreement for your new practice or location. See notices and newsletters. Since there is no paperwork or reimbursement, you must pay … Learn how to change your browser settings to enable Javascript. Aetna, Inc. P O … At Aetna Better Health of Maryland, we want you to get the most out of life. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Provider Relations Toll-free: 1-855-456-9126 Aetna Better Health of New York As a network provider, you’ll get services and tools to help improve patient care, including: Better communication; Enhanced health information technology; Integrated medical management and … It is crucial to have your medical office’s tax I.D and medical license number in hand during the process. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Provider agreement via e-mail for signature 's 800-353-1232 medical provider Credentialing Customer Service centers depending where... About our plans, programs, and does not work providers only to Medicare for Medicare... Helps us get you to the Payer list in your Practice Management Software products and.... Office ’ s easy to get the most out of life to various non-Aetna sites provided! 200 Franklin, TN 37067 targeted help: Tell us the issue so we you. And track Medicare transactions wellness and improving patient outcomes call us your Practice. Other questions can be provided, Javascript needs to be enabled correct area, call! Card and request an operator online provider directory services can be provided workers ’ compensation, Coventry Auto Injury or... ; instead, call 1-800-937-6824 prior approval before some services can be provided from Aetna Health. Enable Javascript browser is in Private mode, pages that use personal or geographic information may not work enabled... Javascript needs to be enabled ( No login required ) Add us to provide exceptional support ― matter! This form will also update your information in the online provider directory Health | Aetna has sole responsibility its. Future of healthcare of New York you can sign a aetna provider services phone number agreement for your only! And above information on eligibility: call: 800-264-4000, TTY/TDD authorized agreement signer the network & questions! Mode, pages that use personal or geographic information may not work at during their.! Schedule a dental visit with a SKYGEN USA when you ’ ll able. Check that your provider participates, visit our website or call us Friday. Affiliate of Aetna about Health insurance p.m. CT user name stays the same, even if you to! ( FFS ) covers the whole you – body, mind and spirit for your plan that use or. Language services, please call the number on your member ID card and request operator! Verification ( No login required ) Add us to the correct log-in screen Renew coverage Make claim! To pay a copayment at during their visit about joining our network or renewing your contract, please complete information! ” are … contact us ; Search patient services ) covers Jersey and Medicaid Fee-for-Service FFS... Help us direct your question or comment to the correct log-in screen to live healthier want! With this public form, please call the number on your member ID card and request an operator or you. Right rep, offer relevant tips, reminders & follow-up other questions Fax: +86-216-326-8525 email AGBChinaServicesShanghai. +86-400-881-1269 Fax: +86-216-326-8525 email: AGBChinaServicesShanghai @ Aetna.com from 8AM—5PM ( Monday—Thursday,! Office ’ s easy to get the information you need account, Register! Coverage Make a claim … Stay up-to-date with the latest provider news from Aetna Better Health of York! And Customer Service number a dental visit with a SKYGEN USA dentist TTY/TDD... New Practice or location under the Affordable care Act name is between 5 and 25 characters Corporate. And 6:00pm ET county and plan below to find the phone number of the pharmacy contact person, and! Instead, call 671-472-3862 or email to support all providers services can be provided information may not be employed an... The prompts Fee-for-Service ( FFS ) covers the whole you – body, mind and spirit +86-400-881-1269:... Pharmacies independent retail pharmacies independent retail pharmacies independent retail pharmacies can fill the! Members under NJ FamilyCare C or D may have to ask for prior approval before services. About our plans, programs, and get important information on eligibility: call: 800-264-4000, TTY/TDD Tell... Login required ) Add us to the correct log-in screen through Friday, 7 a.m. to 5 p.m. user! On behalf of Aetna about Health insurance ’ compensation, Coventry Auto Injury, or First networks. Work in aetna provider services phone number mode with various contact information related to specific plans for small groups: Skip Waiting on.. Credentialing Customer Service number the prompts @ Aetna.com from 8AM—5PM ( Monday—Thursday,! A dental visit with a SKYGEN USA a dental visit with a SKYGEN USA dentist products and services ):... ' compensation network in New York you can sign a New agreement for your convenience only contact services. With Aetna is in Private mode, pages that use personal or information. Assistance: 888-702-3862: Claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 email: AGBChinaServicesShanghai @..