assertive communication skills pdf

It helps you achieve your goals without hurting others. their thoughts, feelings, or opinions. h�b```��|� ��ea�h`c�i��?��̕I��-N�]�ŏ8g��h``��h`��``� @\p10~� It is a good idea to start small by talking to clerks, tellers, and cashiers at stores for example. Sometimes it helps to start by explaining what assertiveness is not: Aggressive Communication People often confuse assertiveness … Assertiveness, Non -Assertiveness, and Assertive Techniques Introduction Difficulty with being assertive has stereotypically been a challenge ascribed to women. endstream endobj 244 0 obj <>stream ��-oaO%��;�G�,��ya��zbGD{��f��];�ǔ�\��Xߒx�E'��a;*F;�I�� Assertive vs. passive behavior. endstream endobj 246 0 obj <>stream ��ۉ��P��l�3j��{Ҵ}��T��z��NF�1��H��J��l&Qy�3��F/|�)��$��6t��p/��V�r��.`U],4�ח�pޤ��^�7��ؿ��YS��{�4�B��kHb��,bܲ�R_qB%w�{Lǅ&'��m��v}{o��rˀ*{e�g2��_c�L@wg��G�v�׍��>��P�I��z!xdϋde�Id} It can be HARD to do, but it gets easier with practice. Tell the other person … endstream endobj 238 0 obj <>>>/Filter/Standard/Length 128/O(�se��5��Kp�Vjr�WFZ�*�-@r)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(��jPWh��}܅!W� )/V 4>> endobj 239 0 obj <>/Metadata 13 0 R/PageLayout/OneColumn/Pages 235 0 R/StructTreeRoot 25 0 R/Type/Catalog>> endobj 240 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 241 0 obj <>stream '�9��%;J��:�݋~ul[�}[��. Increase assertive requesting skills. h�bbd``b`�$� Ƶ "H��Xˁ�;�0�qY+��v��0�s�X8�)�� b@�$��e��jA�20RN�g��` ea 261 0 obj <>/Encrypt 238 0 R/Filter/FlateDecode/ID[<581B585535A6D64594118505BA9AD7A8><076D9C4B92BF334E965AE094175941A0>]/Index[237 41]/Info 236 0 R/Length 100/Prev 41719/Root 239 0 R/Size 278/Type/XRef/W[1 2 1]>>stream {��]��'r��)ʠ�hM�|�ɲ�mH�A��ٿɛ�|��Ң��`Uhڶ� The Ability to Communicate Clearly. Lq��offK Familiarize students with the operation of the ACT Game. 237 0 obj <> endobj Assertive communication skills create opportunities for opendiscussion with a variety of opinions, needs and choices to be respectfully heard and considered inorder to achieve a win-win … A GUIDE TO BEING ASSERTIVE Assertiveness is the ability to stand up for ourselves and to say how we feel when we feel we need to. C g��Ȍ��49�+m��3LR�&�E�} \��O��u@i뺄yC c��f��e�쎨��z��}�c�a5%�jyH� PASSIVE COMMUNICATION is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and … Drink & Drug refusal skills Assertive techniques can also be used when someone offers you alcohol or other drugs: Five steps to refusing drugs or alcohol 1. It can be used in almost any situation at work as well as in your home and social life. At the time I didn’t consider how much they’d apply in the corporate world. Each debrief should talk about the communication skills presented in the role plays, but can also serve as an opportunity to talk about other issues presented (i.e. Assertive communication leads to clear, open and direct communication. Assertive communication … O I find it hard to … View assertive-communication-skills.pdf from HUMAN RESO 101 at University of Malaya. ��C��S)�,��S�;�� Use “I” statements that focus on how you feel in a specific situation. Assertive Communication: Boundary Setting What is Boundary Setting? Effective Assertive Communication Skills O “You” vs. “I” Statements O Always use “I” statements. The Basic Assertive … When planning your assertive behavior, remember that the other person is used to you behaving in a certain way and may be confused when you change your communication style. Assertive communication has the significance of its own. Assertiveness changes the way you … ��{��vǦu2b-~�� A�L�-aL?��J'��'�9��-��%��&,H�7k��A)(�j�^ ��?�lN�y0�)oO_w�k��O_��G�b��~��ʲ�:�4��pha�`�A�U��p�Қ��Xz�/�G?�;��oUʭ �!�̀7ݓ@��8O5j��vQ1�]�v��3�zӺ��zM�`�S�eEq��Tq��V`��E��B�>E5ңS�%'Zq�GcSn1N��O��;�8pC��S�kHD=�oY�@ʇŐ0��ͼ�"�Mj4��E�>}�E�p��S��89�ZгU�Ar��V �JwȥUd�u��k=U��/�5f41��S�=!��e1��x�f1��u�g{�lMibz]��I�z'��64 During assertive communication, a person stands up for their own needs, wants, and feelings, but also listens to and respects the needs of others. �Mo_��c�XOT6��pM��_5�w�ͪ[��?.��I(�>� &e��̥��%7�Øk��1��g^εY��Al�f`�� 3(��IȢ�}i�$��;��_ѓ|��a��]�Y\�ŝ�i��59�XgJH!��;!R Assertiveness is one of the most important skills you can learn today. �5Π�$��PO��D��h1��<6;��M*��8z?��95.�k��Cq=E2@��1(~Mv�f��x��P� ... Assertiveness Assertive communication is the … The Four Basic Styles of Communication 1. 8�7N#s no3)fq>��;h��iz1��m��1rH8f�F�kj9�o��/��8d��,է�K�%H��ŧ��)�r�h5��2�g]XDgKk�h��ψ��w��C$�՘�*��Y��XpV?`�Y`�4��A��8�}.69ݬ�zQ�ht0�p��U?$ w�eT��9ʈݽ�)XO��4�nxv�>��7��b5��*�j��msܗ�2��)D��#6��p� Assertiveness is a style of communication which many people struggle to put into practice, often because of confusion around exactly what it means. But they do. 0 ��X,� ��e+� ACT: ASSERTIVE COMMUNICATION TRAINING A Social Skills Training Program for Children Grades 3 - 6 MODULE 1: ASSERTIVENESS OBJECTIVES 1. endstream endobj 242 0 obj <>stream communication skills at home, try it out in real interactions. If your style is passive, you may seem to be shy or overly easygoing. endstream endobj 245 0 obj <>stream It includes: Expressing your own opinion and feelings. �l %��Rqw?��k��h�6�E��p�?��噫V }5�7��:M�z��aa�oQ�@0�xӌ� 235 0 obj <> endobj ��t� Increase discriminations among passive, assertive, and aggressive behaviors. However, research on violence and men’s roles demonstrated that many physical altercations result from poor communication … Making Assertive Statements Since assertiveness … h�bbd``b`� $V Fs ��$��$*@��`9"��'A�� j��Eq$& 2@dT(��$�Dx6#CH��?#�W� _�? 277 0 obj <>stream endstream endobj startxref It makes you a better stress-free person with high self-esteem. Communication is the most powerful tool a … 268 0 obj <>stream 4��>'��Y��ޝ(��"s�E�E��G��o+��Y8�*ȥ.D4��L��j]��6��e�@W`D��'v��r�E8pI��L�U�ף��$`�3�L�4��U9�',�3�%J��͆d�U�˶B�� a/�{d�^��ft�[&T��79��? Say “No” more often. I taught assertive communication skills as a standard part of healthy communication. Following are some of them: Assertive communication boosts up your confidence level. Assertive communication is defined by mutual respect, diplomacy, and directness. “You” statements can be perceived as blaming O Example: O You don’t keep me informed. e��8F͊�S��"��}�^��$J\�#�t��1�n�qAK��I8aQ �}2*�Ab-zY��y3|�V��V��8�-�� 8 /NfR8�6`j�빸�Q�AɹǬ˞�I��غ��_��Mf��v��z5��!��ſ(1�m@� ! �+�w9NB�� م��Oq&�좣>='�U4tFd��o'�_I��Ub:={4Қdۂ�Q��r%�sj@`��#}��>�l��~m'�_��8�?ҷ��qr�kt K�'v(�Bʲ�5^{t�"�~�ұ��Zxx��_� 2ꎜ�~��i�L�;(8�[[⹘ S�W� �2ob� 2. Make eye contact with the … Our Assertive Communication worksheet includes one page of psychoeducation, and a second page of practice exercises, that will help your clients learn to use assertive communication … Assertiveness Training: Let Your Voice Be Heard! ALTERNATIVE BEHAVIOUR STYLES In order to be clear about what assertive communication … Assertive Communication Practice Page 3 of 3 Core Exercise, Level 3 Scenarios for Groups Photocopy the following scenarios on coloured or white paper, cut them out individually and place each in an … 0 The group might need to review principles of assertive communication… Sometimes you may run into old using friends who don’t know or don’t care that you are clean and may … 4. Say “no thank you” 2. Assertiveness training is essentially training in communication and social skills. Assertive Communication . In assertive communication both individuals are considered to be equally important. �g%�i{S��~#��4�ɪ��5tA��/&��dB�+��/1� �ll=e��^ޠ�V� Here, your main goal is to achieve an assertive communication … ��24D�u�\�Wx�0��V��k�g�}@��LO��&ͺ�ȶ��s�H��{ܔ�M=�oB�o;i,�B]�M�iύ��{��p��-ͲGJ�R�y|T��O��elt�Z��ڎn{��ߙ/�Cf�qj�D�bP��.��)M�$�jӔ2\n!�ZH��3˘�y��$lؐ�=�BJ8C�5]�[Cn�LO��B�ֳPڰ9�2xsN'�.E�H��AGnJyj_��Z�dN�0T%'��b��R)��JGH�=l�>�4G��:��Ɋ�+��Z�M��(��I=�E�B�K#��,t��-�7��C;Jo�ZE��ʝ�w{q�� O��P�)�bA��&H��X�Z˅�6��ο ��|堙{�6>s��t G b��X@?r^�|п�I�� ؿ:�c��>��:��Q For assertive behavior, you’ll have to let go of the need to … sexual health, boundaries, peer pressure etc.) 3. 255 0 obj <>/Filter/FlateDecode/ID[<79C39C70AFCD674B9CBEBD90173EB2D1>]/Index[235 34]/Info 234 0 R/Length 96/Prev 135717/Root 236 0 R/Size 269/Type/XRef/W[1 2 1]>>stream Boundary setting is when we use our assertive communication skills to: set a limit with someone who is being disrespectful enforce … ��}�ꂊ$^�h�%�e7�PR�Z_(�H�K2�[(Z�8��U��eO�y�[{=��#��"�]ܣ�?��gB��35��& %%EOF Saying "no" … First things first! Assertive communication skills … Facilitator Guide UW Oshkosh CCDET 6 March 2010 Tips for Assertive Communication There are a variety of ways to express yourself assertively. endstream endobj 236 0 obj <. 1a��U��=r��\P�=�\�r. f8��<1UVxWQR9�[��x��g��o� &W��-�F֣<7�;t� Increase assertive … %%EOF “I” statements help the listener know exactly how you feel and … %PDF-1.6 %�� ASSERTIVE COMMUNICATION SKILLS Infographic Assertive communication is a communication style in which endstream endobj startxref It teaches a way of behaving that aims to achieve a win-win situation in interpersonal relationships. PNCC Assertiveness Skills Course'Objec,ves' After attending this course, participants will: • Understand the principles and values of assertive communication • Recognise non-assertive communication styles and their consequences • Be aware of their own levels of assertiveness … Assertive communication emphasizes the importance of both peoples’ needs. %PDF-1.5 %�� "ɥw��Y��G�3(v~� � Three Styles of Communication 9-12 Basic Rules of Negotiation 13 How to Negotiate 14 Negotiation Skills Checklist 15 Categories of Assertive Behavior 16 Tips for Being Assertive 17 The Importance of … … Assertive Communication 10/18/19 Assertive Communication Tips Ithac 1. Assertive Refusal Skills 1 Being able to refuse requests from others is an important part of recovery. �O�q�W_'+ʊ&�srVi��t]]�L�-1��>f�+�%�P9�jo��sA*��d6�ͬ endstream endobj 243 0 obj <>stream Assertiveness is the ability to express our thoughts and feelings openly in an H onest, A ppropriate, R espectful and D irect way. �A� A��p�0$�@u�7�ķ@�_q�fu�p�o�Ź��e�z��B$�yǠc,��^�ۜ�� cz��x~&��'8��)�F(�y�:x�B��)�KG'xG��Gs��tY"��=�:`eo*�,�:�ݛ��'`��N�̰z[}�I� �[�s� Communication Styles Passive Assertive Aggressive General Compliant, submissive, talks little, vague non-committal communication, puts self down, praises others “I don’t mind…that’s fine….yes alright” … Both peoples ’ needs There are a variety of ways to express yourself assertively feelings, or opinions thoughts feelings... Assertive-Communication-Skills.Pdf from HUMAN RESO 101 at University of Malaya you achieve assertive communication skills pdf goals without others... 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